Shipping policy

Shipping Policy

Last updated: June 2026

Production Times

All items are made to order.

Please allow 1-3 business days for production before shipping.

During busy periods such as holidays, Valentine’s Day, Mother’s Day, Father’s Day, and Christmas, production times may be longer.

Shipping Estimates

Estimated delivery times after dispatch:

  • UK: 2 -5 Days
  • Delivery estimates are not guaranteed and may vary due to postal delays or customs processing.

Personalisation Accuracy

Customers are responsible for ensuring all personalization details, names, dates, and messages are entered correctly before checkout.

We are not responsible for customer-submitted spelling or formatting errors.

Tracking

Tracking details will be sent by email once your order has shipped.

Lost or Delayed Orders

We are not responsible for delays caused by shipping carriers, customs, weather conditions, or incorrect delivery addresses provided at checkout.

If you experience an issue with delivery, contact us at tracy@giftastique.co.uk