Privacy Policy

Last updated: 4 June 2026

Giftastique (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.

Information We Collect

When you visit our website, place an order, contact us, or subscribe to marketing communications, we may collect the following information:

Personal Information

·       Name

·       Billing and shipping address

·       Email address

·       Phone number

·       Payment details (processed securely through third-party providers)

·       Order and purchase history

Personalisation Information

For personalised products, we may collect:

·       Names

·       Messages

·       Dates

·       Custom text submitted by customers

Technical Information

·       IP address

·       Browser type

·       Device information

·       Website usage data

·       Cookies and tracking technologies

How We Use Your Information

We use your information to:

·       Process and fulfil orders

·       Create personalised products

·       Provide customer support

·       Send order confirmations and shipping updates

·       Improve our website and services

·       Prevent fraud and unauthorised transactions

·       Comply with legal obligations

·       Send marketing emails if you have opted in

Lawful Basis for Processing

Under UK GDPR, we rely on the following lawful bases for processing your data:

·       Contractual necessity — to process and deliver your orders

·       Legitimate interests — to improve services and prevent fraud

·       Legal obligations — for accounting and tax purposes

·       Consent — for email marketing communications

You may withdraw marketing consent at any time.

Marketing Communications

If you subscribe to our mailing list, we may send you promotional emails, offers, and updates.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

We do not send spam or sell your personal data to third parties.

Sharing Your Information

We may share your information with trusted third parties that help operate our business, including:

·       Shopify

·       Payment processors

·       Shipping and delivery providers

·       Email marketing platforms

·       Analytics providers

These third parties only receive the information necessary to perform their services.

Payment Information

Payments are processed securely through Shopify and trusted third-party payment providers.

We do not store or have direct access to your full payment card details.

Cookies

Our website uses cookies and similar technologies to:

·       Improve website functionality

·       Remember preferences

·       Analyse website traffic

·       Support advertising and marketing

You can manage or disable cookies through your browser settings.

Where legally required, we will request your consent before placing non-essential cookies on your device.

Data Retention

We retain personal data only for as long as necessary to:

·       Fulfil orders

·       Provide customer support

·       Meet legal, accounting, or tax obligations

·       Resolve disputes

When no longer required, your data will be securely deleted or anonymised.

Your Rights Under UK GDPR

You have the right to:

·       Access your personal data

·       Correct inaccurate information

·       Request deletion of your data

·       Restrict or object to processing

·       Withdraw marketing consent

·       Request a copy of your data

To exercise your rights, contact us at:

giftastiqueuk@gmail.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Data Security

We take reasonable measures to protect your personal information against loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure.

Third-Party Services & Links

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of external websites.

Children’s Privacy

Our website is not intended for children under 13 years old.

We do not knowingly collect personal data from children.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes will take effect immediately upon posting on this website.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Giftastique
giftastiqueuk@gmail.com